Selected work
VALIARI / SELECTIONEspacio Corporal
Making visible what makes you feel good.
A voice of its own
Salons · Spain
Salons in Málaga, this is where we would start.
What we would do first in a Malaga business in this sector, and why in that order. We work remotely, so we don't need to be in Málaga.
A paper diary and clients who don't come back.
What changes in Málaga
In Malaga a salon sees peaks with every tourist season and with the foreign residents who live here part of the year. Booking in several languages from a phone and reminding people of their appointment keeps the diary full.
The rest doesn't change with the city, which is why we don't repeat it here. The salons page explains why that order and not another.
Where we would start
- Process automation
Confirming the next day's appointments one by one is the first hour of every morning. That happens by itself.
- Web design and development
Booking a time without calling turns someone who sees you in the street into a customer the same day.
- Social media management
Whether they come back depends on you being on their mind, and that is sustained by posting.
It always goes together with marketing and advertising.
Work done for salons
Frequently asked questions
I keep the diary on paper, does everything have to be digitised?
Not all at once. We start with new appointments and the paper stays as a backup until the team trusts the system. Migrating a year of notebook is rarely worth it.
What if my clients prefer to call?
Let them keep calling. Booking from a phone doesn't replace the telephone, it serves whoever decides at eleven at night and can't call at that hour.
Do you need to be in Málaga?
No. We work remotely with businesses all over Spain. The first call is by video call or phone, and if the job calls for a photo session or a meeting at your premises, we agree on it before starting.
Do you work with small businesses in Málaga or only big companies?
Small ones are most of our clients. A business with two or three people is where it shows soonest when a task stops depending on someone's memory.
Salons in other cities
Other sectors in Málaga
The next stepFree, no obligation
From lost appointment to full salon.
Let's start there, in Málaga too.
The first call is free and with no obligation. You tell us what you need and we tell you where we would start.
No middlemen. You talk to whoever does the work. Or write to us at contact@valiari.com.